360 Pet Sitting, LLC is fully insured and bonded through Business Insurers of the Carolinas.

All pet sitters must successfully complete Pet CPR and First Aid before they are released from training. 

Every member of 360 Pet Sitting, LLC is background checked at least once per year. Background checks include nationwide searches for felonies, misdemeanors, and federal criminal records as well as the nationwide sex offender registry. 

We offer discounts for active or retired military or first responders. Additionally, we have a referral program. Any time you refer a new client that uses 360 Pet Sitting, LLC, you will both receive a discount on your next service. 

We try to make scheduling your services as easy as possible. We have partnered with Time to Pet, a top provider of software designed specifically for pet sitting companies. Through our online portal, you can request service(s) at your convivence 24 hours a day, 7 days a week. Once you register online, you can download the Time to Pet App on your Apple or Android device to access your account. 

Of course, during office hours, we are always here to help. Just call us or email us with any questions.   

Click the button below to register if you are a new client.

Absolutely. In fact, we recommend them. Our pet sitters are trained to do their job well. If you have cameras in your home, you will see that first hand. Our clients being able to see our pet sitters in action is a win for everyone, especially your fur babies.

All first-time customers receive a Meet and Great at no charge. This is a chance for you to meet us and for us to meet our fur baby clients and their parents. This helps make your fur babies more comfortable and trusting of us when we show up to care for them because they have already met us with their parents around.

This Meet and Greet will be very informal, for the most part. It does give us an opportunity to make sure all agreements have been signed and that we have a copy of your fur baby’s rabies vaccine (normally already completed online.) This meeting is also when we will pick up your key(s). 

We will communicate with you ahead of time if there is anything missing from your file that we will need. 

When you schedule service(s) with us, an invoice will be created. We will charge your on file payment method (credit card or ACH) at that time for 50% of the total invoice. This deposit ensures your spot on our schedule. The remaining 50% balance is due and will be automatically charged to your payment method 48 hours before your first scheduled service. You will receive an email reminder the day before your payment is charged.   

Please understand that when we schedule service(s) for you, that takes up a spot on our schedule that we cannot give to another customer. For this reason, we have the following policy in place.

Cancellations made 48 hours or more prior to first service will receive a full refund.

Cancellations made at least 24 hours prior to first service, but less than 48 hours will receive a 50% refund. 

Cancellations made less than 24 hours prior to first service will not be refunded. 

This policy applies as well for a later than expected departure or early return home from vacation.   

Our pet sitters never expect a tip, but are very appreciative when they receive one.

Tips may me added online to any invoice (paid or unpaid) that has not already had a tip processed. Simply log in to the portal from our website or open the app on your device. Go to Invoices, select Make a Payment and the invoice that you want to add tip to. You can add a tip based on preset percentages or change it to a custom tip of any amount that you choose. 

Regular customers may choose to have a tip added to their invoice automatically if they prefer. 

You may also mail a check made out to 360 Pet Sitting, LLC to 4891 Long Beach Rd SE, Suite 3 PMB 240, Southport, NC 28461. 

All gratuities are disbursed in full to the pet sitter(s) that cared for your fur babies. If more than one pet sitter took care of your fur babies while you were away, 360 Pet Sitting, LLC ensures that the pet sitters receive the proper potion of the total tip based on the service(s) they provided. 

Click the Client Portal button to leave a tip now. Thank you!